FAQ

What is your refund policy?

We are a made to order business, which means as soon as you place your order, we will get to work producing it for you and for that reason, returns and exchanges are only accepted in the case of damaged goods. To find out more about the policy, please shoot us an e-mail @ TheSloanCreative@gmail.com

 

What is the wait to receive my product?

We utilize an on demand business model to make sure we can offer the highest quality product at the lowest price possible. Because of this, please allow 3 to 7 business days to receive a tracking number. once you receive a tracking number your item is quoted by the carrier as taking 4 to 12 business days to arrive at your location depending on where you are. With any questions or concerns please shoot us an e-mail.